Privacy Policy
Effective Date: August,2024Last Updated: February,2025
- Introduction
Welcome to Flow Management Consultancies, Dubai, UAE(“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with international privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.
- Information We Collect
We may collect the following types of information:
a. Personal Data
This includes any information that can be used to identify you, such as:
Name
Email address
Phone number
Payment information
Account credentials
IP address (only for security purposes)
b. Non-Personal Data
We collect non-personal data, such as browser type, device information, and website usage statistics through cookies and analytics tools.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve our services
To process transactions and payments
To communicate with you regarding updates, support, and customer service
To personalize your experience
To comply with legal obligations and enforce our terms
To ensure data security and fraud prevention
- Legal Basis for Processing (GDPR Compliance)
We process personal data under the following legal bases:
Consent: When you provide consent for specific processing purposes.
Contractual Necessity: When processing is required to fulfill a contract with you.
Legal Obligation: When we must comply with applicable legal requirements.
Legitimate Interest: When processing is necessary for legitimate business interests, provided it does not override your rights.
- Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data in the following circumstances:
With Service Providers: We share data with trusted third-party service providers for hosting, analytics, payment processing, and customer support.
Legal Requirements: If required by law, we may disclose personal data to regulatory authorities or law enforcement.
Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred to the new entity.
User-Controlled Sharing: If you opt-in to share data with specific third parties, we honor your choices.
- Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Our measures include:
Encryption of sensitive data
Regular security audits
Access control policies
Compliance with recognized security frameworks
However, no system is entirely secure, and we encourage you to use strong passwords and safeguard your account.
- Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Right to Access – Request a copy of your personal data.
Right to Rectification – Request corrections to inaccurate information.
Right to Erasure (Right to be Forgotten) – Request deletion of your personal data.
Right to Data Portability – Request a transfer of your data.
Right to Object – Object to processing based on legitimate interests.
Right to Withdraw Consent – Withdraw your consent at any time.
Right to Restrict Processing – Request limitation on how your data is used.
To exercise these rights, please contact us at [Insert Contact Email].
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If data retention is no longer necessary, we will securely delete or anonymize the information.
- International Data Transfers
If you are accessing our services from outside UAE, your data may be transferred and processed in countries with different data protection laws. We ensure such transfers comply with international data protection laws by using:
Standard Contractual Clauses (SCCs)
Data processing agreements (DPAs)
Hosting in GDPR-compliant data centers where applicable
- Children’s Privacy
Our services are not directed at individuals under the age of 16. If we become aware of any data collected from children, we will take steps to delete it. Parents or legal guardians may contact us for deletion requests.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and where required, we will notify you via email or other appropriate means.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
info@flowincubator.com